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Privacy Policy

What this Privacy Policy covers​

Your privacy is important to us, and so is being transparent about how we collect, use, and share information about you. This policy is intended to help you understand:

  • What information we collect about you
  • How we use information we collect
  • How we share information we collect
  • How we store and secure information we collect
  • How to access and control your information
  • Other important privacy information

This privacy policy covers the information relating to you that we may collect, use, share, and process when you use the EchoAPI software and services, contact us, or otherwise interact with us (for example, by visiting our premises, attending our events or communicating with us, including by filling out forms on our websites), unless a different policy is displayed. For the purposes of this privacy policy, and unless otherwise noted, “EchoAPI”, “we” and “us” refer to EchoAPI, Inc. and any of our affiliates and subsidiaries, and the term "websites" shall refer collectively to www.echoapi.com as well as the other websites that EchoAPI operates and that link to this privacy policy. We refer to the EchoAPI software and services including any Beta Previews, together with our websites, as "Services" in this policy.

This policy also explains your choices about —

  • How we use information about you;
  • How you can object to certain uses of information about you; and
  • How you can access, update, and request deletion of certain information about you.

By using our Services or otherwise interacting with our business, you acknowledge that you understand and agree to the terms of this Policy. If you do not agree with this Policy, do not use our Services.

Where we provide the Services under contract with an organization (for example your employer), that organization controls the information processed by the Services, and the contract may require us to process the information pursuant to the organization's instructions instead of pursuant to this Privacy Policy.

What information we collect about you​

We collect information about you when you provide it to us, when you use our Services, and when other sources provide it to us, as further described below. We will collect, use, store and/or process this information only for the purposes listed in this policy or to contact you with information about EchoAPI and its offerings.

Information you provide to us​

We collect information about you when you input it into the Services or otherwise provide it directly to us.

Account and Profile Information: We collect information about you when you create a EchoAPI account, create or modify your profile or your team profile settings, set preferences, or sign-up for or make purchases through the Services. For example, if you create a EchoAPI account, we require you to provide a username and password. Your username is public, and it doesn't have to be related to your real name. You may provide your contact information and, in some cases, billing information, when you register for the Services. You also have the option of adding a profile photo and other details to your profile information to be displayed in our Services. We also store your account preferences and settings.

Content you provide through our Services: The Services include the EchoAPI products you use to create, store, send, receive and share the API software and other User-Generated Content or "content" (as defined in the Terms of Service) you create. We collect and store this content, which may include any information about you that you choose to upload or store in our Services. We also collect feedback you provide directly to us through the Services,

Content you provide through our websites: The Services also include certain websites owned or operated by us. We collect content that you submit through these websites, including social media or social networking websites operated by us. For example, you provide content to us when you participate or provide feedback through any interactive features (including commenting on blogs), surveys, contests, promotions, activities, webinars, meetups, or events. You also provide content that you enter on our websites or send to us electronically, for example, when completing a web form (such as on our "Contact Us" webpage), requesting information (such as a product demo), registering for a webinar or other event, or subscribing to email lists or updates notifications. While the type of data we collect depends on the nature of the inquiry, we typically request name and contact details, company information, and phone number. We also automatically collect certain information relating to your use of our websites, described under the Cookies and Other Tracking Technologies section below.

Information you provide through our support channels: Our Services also include customer support, where you may choose to submit a request or information regarding a problem you are experiencing with a Service. Whether you designate yourself as an account administrator or billing contact, open a support ticket, speak to one of our representatives directly or otherwise engage with our support team, you will be asked to provide contact information, a summary of the problem you are experiencing, and documentation, screenshots, or other information that you decide would be helpful in resolving the issue.

Payment Information: We collect payment and billing information when you register for certain paid Services. For example, we may ask you to designate a billing representative, including name and contact information, upon registration. You might also provide payment information, such as payment card details, which is collected and processed through external secure payment processing services.

Information we collect automatically when you use the Services​

We collect information about you when you use our Services, including when you browse our websites and take certain actions within the Services.

Your use of the Services: We keep track of certain information about you when you visit and interact with any of our Services. This information includes the features you use, the links you click on, and your interactions with others on the Services. We may also collect information about the teams and people you work with and how you work with them, including, for example, who you collaborate with most frequently.

Device and Connection Information: We collect information about the computer, phone, tablet, or other devices you use to access our Services. Such device information includes your connection type and device settings when you install, access, update, or use the Services. We also collect information through your device about your operating system, browser type, IP address, URLs of referring/exit pages, device identifiers, and crash data. We use your IP address and/or country preference to approximate your location to provide you with a better Service experience. The volume and type of information we collect depends on your device settings and the type of device you use to access the Services.

Cookies and Other Tracking Technologies: EchoAPI and our third-party partners use cookies and other tracking technologies (e.g., web beacons, device identifiers and pixels) to provide functionality and to recognize you across different Services and devices.

A cookie is a small piece of data (text file) that is stored on your device by your browser when you visit a website. It is used by the website to remember information about you, such as your language preference or login information. Those cookies are set by us and are called "first party cookies." We also use "third party cookies," which are cookies from a domain different from the domain of the website you are visiting, for our advertising and marketing efforts.

More specifically, we use cookies and other tracking technologies for the following purposes:

  • Assisting you in navigation;
  • Assisting in registration to our events, login, and your ability to provide feedback;
  • Analyzing your use of our products, services or applications; and
  • Assisting with our promotional and marketing efforts. (including behavioral advertising).

We classify cookies in the following categories, and each cookie we use on the Websites falls within one of the following categories, as detailed in our current cookie list below.

  • Strictly Necessary Cookies: these cookies are essential for the Website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not then work.
  • Performance Cookies: these cookies allow us to count visits and traffic sources, so we can measure and improve the performance of our site. They help us know which pages are the most and least popular and see how visitors move around the site.
  • Functional Cookies: these cookies and similar technologies remember choices you make such as language or search parameters. We use these cookies to provide you with an experience more appropriate with your preferences and to make your use of the Services more tailored.
  • Targeting Cookies: these cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant adverts on other sites. If you do not allow these cookies, you will experience less targeted advertising.

You can customize your cookie settings, accept all cookies, or disable cookies, except those cookies that are "strictly necessary" for the Websites to function. If you elect to disable cookies, you may still visit our Websites, but your ability to use some features or areas of the Websites may be limited.

Many jurisdictions require or recommend that website operators inform website users/visitors as to the nature of cookies they utilize and, in certain circumstances, obtain the consent of their users to the placement of certain cookies. By accepting all or some cookies, you are consenting to the placement of those cookies on your device.

You can also generally activate or later deactivate the use of cookies through a functionality built into your web browser.

Information we receive from other sources​

We receive information about you from other Service users, from third-party services, from our social media platforms, public databases, and from our business and channel partners. We may combine this information with information we collect through other means described above. This helps us to update and improve our records, identify new customers, create more personalized advertising and suggest services that may be of interest to you.

Other users of the Services: Other users of our Services may provide information about you when they submit content through the Services. For example, you may be mentioned in a support ticket opened by someone else. We also receive your email address from other Service users when they provide it to invite you to the Services. Similarly, an administrator may provide your contact information when they designate you as an additional administrator or the billing admin on your company's account.

Other services you link to your account: We receive information about you when you or your administrator integrate or link a third-party service with our Services. For example, if you create an account or log into the Services using your Google credentials, we receive your name and email address as permitted by your Google profile settings to authenticate you. You or your administrator may also integrate our Services with other services you use, such as to allow you to access, store, share and edit certain content from a third-party through our Services. The information we receive when you link or integrate our Services with a third-party service depends on the settings, permissions and privacy policy controlled by that third-party service. You should always check the privacy settings and notices in these third-party services to understand what data may be disclosed to us or shared with our Services. EchoAPI's use and transfer of information received from Google APIs to any other app will adhere to the Google API Services User Data Policy, including the Limited Use requirements.

EchoAPI Partners: We work with a variety of Resellers who provide purchasing and related services around the EchoAPI Services. We receive information from these resellers, such as billing information, billing and admin contact information, company name, what EchoAPI Services have previously been purchased or that may be of interest to you, and your country location.

Other Partners: We receive aggregated and non-aggregated information about users' activities on and off the Services from third-party partners, such as advertising and market research partners who provide us with information about users' interests in and engagement with our Services and online advertisements.

Information we do not collect​

Personal Information: Although we may receive it, we do not intentionally collect personal information that you upload or store in your EchoAPI workspace or any of your content. Any personal information within a user's workspace or content is the responsibility of the workspace owner.

Sensitive Personal Data: We do not intentionally collect "Sensitive Personal Information" such as personal data revealing racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, genetic data, or biometric data (including for uniquely identifying a natural person), health and medical data associated with a natural person, or information concerning a natural person's sex life or sexual orientation. If you choose to store any Sensitive Personal Information on our servers, you are responsible for complying with any regulatory controls regarding that data.

Children: If you are a child under the age of 13, you may not have a EchoAPI account. EchoAPI does not knowingly collect information from or direct any of our content specifically to children under 13. If we learn or have reason to suspect that you are a user who is under the age of 13, we will close your account. We don't want to discourage you from working with APIs, but those are the rules. Please see the EchoAPI Terms of Service for information about account termination. Different countries may have different minimum age limits, and if you are below the minimum age for providing consent for data collection in your country, you may not have a EchoAPI account.

How we use information we collect​

How we use the information we collect depends in part on which Services you use, how you use them, and any preferences you have communicated to us. Below are the specific purposes for which we use the information we collect about you.

To provide the Services and personalize your experience: We use information about you to provide the Services to you, including to process transactions with you, authenticate you when you log in, provide customer support, and operate and maintain the Services. For example, we use the name and picture you provide in your account to identify you to other Service users. Our Services also include tailored features that personalize your experience, enhance your productivity, and improve your ability to collaborate effectively with others by automatically analyzing the activities of your team to provide activity feeds and notifications that are relevant for you and your team. We may use your email domain to infer your affiliation with a particular organization or industry to personalize the content and experience you receive on our websites. Where you use multiple Services, we combine information about you and your activities to provide an integrated experience, such as to allow you to find information from one Service while searching from another or to present relevant product information as you travel across our websites.

For research and development: We are always looking for ways to make our Services smarter, faster, more secure, integrated, and useful to you. We use information and collective learnings (including feedback and surveys) about how people use our Services to troubleshoot, to identify trends, usage, activity patterns and areas for integration, to improve our Services and to develop new products, features and technologies that benefit our users and the public. We also test and analyze certain new features with some users before rolling the feature out to all users.

To communicate with you about the Services: We use your contact information to send transactional communications via email and within the Services, including to confirm your purchases, remind you of subscription expirations, respond to your comments, questions, and requests, provide customer support, and send you technical notices, updates, security alerts, and administrative messages. We also send you communications as you onboard to a particular Service to help you become more proficient in using that Service. These communications are part of the Services and in most cases you cannot opt out of them. If an opt out is available, you will find that option within the communication itself or in your account settings.

To market, promote and drive engagement with the Services: We use your contact information and information about how you use the Services to send promotional communications that may be of specific interest to you. Such communications may be made by email, and through EchoAPI ads on other companies' websites, applications, and platforms like LinkedIn and Google. These communications, which aid to drive engagement and maximize the Services we offer to you, include timely information about new features, survey requests, newsletters, and events that we think may be of interest to you. You can control whether you receive certain communications as described in the "opt-out of communications" part of the "How to access and control your information" section of our Privacy Policy below.

For Customer support: We use your information to resolve technical issues you encounter, to respond to your requests for assistance, to analyze crash information, and to repair and improve the Services.

For safety and security: We use information about you and the Services you use to verify accounts and activity, to prevent, detect, and respond to potential or actual security incidents, and to monitor and protect against other malicious, deceptive, fraudulent, or illegal activity, including violations of our Terms of Services.

To protect our legitimate business interests and legal rights: Where required by law or where we believe it is necessary to protect our legal rights, our interests, or the interests of others, we use information about you in connection with legal claims, regulatory compliance and inquiries, audit functions, and disclosures in connection with the acquisition, merger, or sale of a business.

With your consent: We use information about you where you have given us consent to do so for a specific purpose not listed above. For example, we may publish testimonials or featured customer stories to promote the Services, with your permission.

If you are an individual in the United Kingdom (UK), European Economic Area (EEA), or Switzerland we collect and process information about you only where we have legal basis for doing so under applicable UK, EEA, and Swiss laws. The legal basis depends on the Services you use and how you use them. This means we collect and use your information only where:

  • We need it to provide you the Services, including to operate the Services, provide customer support and personalized features and to protect the safety and security of the Services;
  • It satisfies a legitimate interest (which is not overridden by your data protection interests), such as for research and development, to market and promote the Services and to protect our legal rights and interests;
  • You give us consent to do so for a specific purpose; or
  • We need to process your data to comply with a legal obligation.

If you have consented to our using information about you for a specific purpose, you have the right to change your mind at any time, but this will not affect any processing that has already taken place. Where we are using your information because we or a third party (e.g., your employer) have a legitimate interest to do so, you have the right to object to that use though, in some cases, this may limit your ability to use the Services.

When we process personal information in our capacity as a "processor" for our customer, the customer is responsible for establishing the legal basis for the processing.

How we share information we collect​

EchoAPI's products are collaboration tools, which provide a way to share information through the Services and with certain third parties, as described more fully below. We are not in the business of selling information about you to advertisers or other third parties. We do not sell information that directly identifies you (like name and contact info) to outside parties (visitor information, however, including information collected via cookies and other technology, may be provided to other parties for marketing, advertising, or other uses). We may share information with trusted third parties who assist us in operating our websites, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety, or in other circumstances described below.

Sharing with other Service users​

When you use the Services, we share certain information about you with other Service users.

For collaboration: You may grant permission to others to see, share, edit, copy and download the content you create on our platform, which may contain information about you, based on settings you or your account administrator (if applicable) select.

Managed accounts and administrators: If you register or access the Services using an email address with a domain that is owned by your employer or organization, or otherwise associate that email address with your existing account, certain information about you including your name, profile picture, contact info, content and past use of your account may become accessible to that organization's account administrator and other Service users sharing the same domain. If you are an administrator for a particular site or group of users within the Services, we may share your contact information with current or past Service users for the purpose of facilitating Service-related requests.

Community Forums: Our websites offer publicly accessible blogs, forums, issue trackers, and wikis like EchoAPI Community. You should be aware that any information you post on such sites -- including profile information associated with the account used to post the information -- may be read, collected, and used by any member of the public who accesses the site, and those posts and profile information may remain on such sites even after you delete your account. We urge you to consider the sensitivity of any information you input into these forums. To request removal of your information from publicly accessible websites operated by us, please contact us through the contact information provided below. We will make every effort to remove your information, and will otherwise let you know if we cannot.

Sharing with third parties​

We share information with third parties that help us operate, provide, improve, integrate, customize, support and market our Services

Service Providers and Vendors: We work with third-party service providers and vendors to provide website and application development, hosting, maintenance, backup, storage, virtual infrastructure, payment processing, analytic and other services for us, which may require them to access or use user information. If a service provider or vendor needs to access user information to perform services on our behalf, it does so pursuant to strict instructions from us, including following security and confidentiality requirements designed to protect your information.

Third Party Apps: You, your administrator or other Service users may choose to add new functionality or change the behavior of the Services by enabling integrations with third party applications (apps) within the Services. Doing so may give third-party apps access to your account and information about you like your name and email address, and any content you choose to use in connection with those apps. If you are an administrator on an account, you may permit us to share your details with the third-party app provider upon installation. Third-party app policies and procedures are not controlled by us, and this privacy policy does not cover how third-party apps use your information. We encourage you to review the privacy policies of third parties before connecting to or using their applications or services to learn more about their privacy and information handling practices. If you object to information about you being shared with these third parties, please uninstall the app or delete the third-party app integration, as applicable, and discontinue its use.

Links to Third Party Sites: The Services may include links that direct you to other websites or services whose privacy practices may differ from ours. If you submit information to any of those third-party sites, your information is governed by their privacy policies, not this one. We encourage you to carefully read the privacy policy of any website you visit.

Third-Party Widgets: Some of our Services may contain widgets and social media features, such as the Twitter "tweet" button. These widgets and features collect your IP address, which page you are visiting on the Services, and may set a cookie to enable the feature to function properly or for other purposes. Widgets and social media features are either hosted by a third party or hosted directly on our Services. Your interactions with these features are governed by the privacy policies and practices of the company providing it.

Compliance with Enforcement Requests and Applicable Laws; Enforcement of Our Rights: In exceptional circumstances, we may share information about you with a third party if we believe that sharing is reasonably necessary to (a) disclose personal information in response to lawful requests by public authorities, including to meet national security or law enforcement requirements; (b) enforce our agreements, policies and terms of service; (c) protect the security or integrity of our Services; (d) protect EchoAPI, our customers or the public from harm or illegal activities; or (e) respond to an emergency which we believe in good faith requires us to disclose information to assist in preventing the death or serious bodily injury of any person.

Sharing with affiliated companies​

EchoAPI companies: We share information we have about you with other EchoAPI corporate affiliates to operate and improve products and services.

Business transfers: We may share or transfer information we collect under this privacy policy in connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company. You will be notified via email and/or through a prominent notice on the Services if a transaction takes place, as well as any choices you may have regarding your information.

Workspace content​

Access to private workspaces​

If your workspace is private, you control the access to your Content. If your workspace content includes personal information or Sensitive Personal Information, that information is accessible to EchoAPI in accordance with this Privacy Policy. EchoAPI personnel do not access private workspace content except for:

  • security purposes
  • to assist the workspace owner with a support matter
  • to maintain the integrity of the Service
  • to comply with our legal obligations
  • if we have reason to believe the contents are in violation of the law, or
  • with your consent.

However, while we do not generally search for content in your workspaces, we may scan our servers and content to detect certain tokens or security signatures, known active malware, known vulnerabilities in dependencies, or other content known to violate the EchoAPI Terms of Service.

Access to public workspaces​

If you make your workspace public, anyone may view its contents. If you include personal information, Sensitive Personal Information, or confidential information, such as email addresses or passwords, in your public workspace, that information may be indexed by search engines or used by unknown third parties. You are responsible for complying with any regulatory controls regarding that data.

Other important information​

Public information on EchoAPI​

Many of EchoAPI's services and features are, or can be made, public. If you choose to make any of your user-generated content public, or post issues, comments, or contributions to other users' public workspaces, third parties may access and use it, including by viewing your workspace and profile, or "forking" your APIs, collections, environments, mocks, monitors, and other linked entities. We do not sell that content; it is yours. However, any content made public will be publicly accessible through the internet and may be crawled and indexed by search engines.

Your personal information associated with content you make public could be accessed by third parties. If you do not want your personal information to be accessed by third parties, please do not make your personal information available publicly and be sure to configure your email address to "private" in your user profile and in your settings.

If you would like to access other users' content that is available in public workspaces on EchoAPI, you must comply with the Terms of Service, including restrictions regarding information usage and privacy, and you may only use any public-facing user personal information you gather for the purpose for which our user authorized it. For example, where a EchoAPI user has made an email address public-facing for the purpose of identification and attribution, do not use that email address for the purposes of sending unsolicited emails to users or selling user personal information, such as to recruiters, headhunters, and job boards, or for commercial advertising. You are responsible for securing any personal information you have access to via public workspaces on EchoAPI, and to respond promptly to complaints, removal requests, and "do not contact" requests from EchoAPI and from EchoAPI users.

Similarly, APIs, collections, environments, mocks, monitors, and other linked entities in public workspaces on EchoAPI may include publicly available user personal information collected as part of the collaborative process. If you have a complaint about any user personal information on EchoAPI, please contact us at support@echoapi.com.

Teams​

You may indicate, through your actions on EchoAPI, that you are willing to share your user personal information. If you collaborate on or become a member of a team, then the team's account owners may be able to see certain of your user personal information. If you accept an invitation to a team with a verified domain, then the owners of that team will be able to see your full email address(es) within that team's verified domain(s).

Your team's account owner(s) can provide you with more information about how they process your team users' personal information and the ways for you to access, update, alter, or delete the user personal information stored in the Account.

Please note, however, that EchoAPI may share your username, usage information, and device information with the owner(s) of your team to help investigate or respond to a security incident or to otherwise protect the interests of the particular team or EchoAPI.

How we store and secure information we collect​

Information storage and security​

We use industry standard technical and organizational measures to secure the information we store.

Although our security safeguards are designed to protect your information, no security system is impenetrable and, due to the inherent nature of the Internet, we cannot guarantee that data transiting the Internet or stored on our systems is absolutely safe from intruders.

How long we keep information​

How long we keep information about you depends on the type of information, as described in further detail below. After such time, we will either delete or anonymize your information or, if this is not possible (for example, because the information has been stored in backup archives), then we will store your information and isolate it from some or all further use until deletion is possible.

Account information: We retain your account information for as long as your account is active . We also retain some of your information as necessary to comply with our legal obligations, to resolve disputes, to enforce our agreements, to support business operations, and to continue to develop and improve our Services.

Information you share on the Services: If your account is deleted, some of your information and content may remain on our Services to allow your team members or other users to make full use of the Services.

Managed accounts: If the Services are made available to you through an organization (e.g., your employer), we retain your information as long as required by the administrator of your account. For more information, see "Managed accounts and administrators" above.

Marketing information: If you have elected to receive marketing emails from us, we retain information about your marketing preferences for a reasonable period of time after the date you last expressed interest in our Services, i.e., since you last opened an email from us or used your EchoAPI account. We also retain information derived from cookies and other tracking technologies for a reasonable period of time from the date such information was created.

How to access and control your information​

You have certain choices available to you when it comes to your information. Below is a summary of those choices, how to exercise them and any limitations.

Your Choices:

Individuals in many locations have a the right to request a copy of their information, to object to our use of their information (including for marketing purposes), to request the deletion, correction, amendment, or restriction of the handling of their information, and in some cases to request their information in a structured, electronic format. Below, we describe the tools and processes for making these requests for certain information. You may contact us as provided in the Contact Us section below to request assistance for this or other information. However, if your request relates to personal information we handle pursuant to a contract with our customer that designates us as the customer's "processor," it is fastest for you to contact the customer with your request if you cannot address it using the self-service options below.

Your request and choices may be limited in certain cases: for example, if fulfilling your request would reveal information about another person, or if you ask to delete information which we or your administrator are permitted by law or have compelling legitimate interests to keep. Where you have asked us to share data with third parties, for example, by installing third-party apps, you will need to contact those third-party service providers directly to have your information deleted or otherwise restricted. If you have unresolved concerns, please contact us as described at the end of this Privacy Policy. Every individual also has the right to complain to a data protection authority in their country.

Access and update your information: Our Services and related documentation (see wiki.echoapi.com) give you the ability to access and update certain information about you from within the Service. You can update your profile information within your profile settings.

Delete your information: Our Services and related documentation (see wiki.echoapi.com) give you the ability to delete certain information about you from within the Services. For example, you can remove certain profile information within your profile settings. Please note, however, that we may need to retain certain information for record keeping purposes, to complete transactions or to comply with our legal obligations.

Delete your account: If you no longer wish to use our Services, you may delete your Services account in your account settings. Otherwise, please contact your administrator. You may also contact EchoAPI for guidance at support@echoapi.com

Request that we stop using your information: In some cases, you may ask us to stop accessing, storing, using or otherwise processing your information where you believe we don't have the appropriate rights to do so. For example, if you believe a EchoAPI account was created for you without your permission or you are no longer an active user, you can request that we delete your account as provided in this policy. Where you previously gave us consent to use your information for a limited purpose, you can contact us to withdraw that consent, but this will not affect any processing that has already taken place. pt-out of our use of certain information for marketing purposes by contacting us, as provided below. When you make such requests, we may need time to investigate and facilitate your request, and you may need to follow certain instructions to confirm or implement your request. If there is delay or dispute as to whether we have the right to continue using your information, we will comply with any applicable legal requirement to restrict any further use of your information until the request is honored or the dispute is resolved, provided your administrator does not object (where applicable). If you object to information about you being shared with a third-party integration, please disable You can also othe integration or contact your administrator to do so.

Data portability: Data portability is the ability to obtain some of your information in a format you can move from one service provider to another (for instance, when you transfer your mobile phone number to another carrier). Depending on the context, this applies to some, but not all, of your information. For assistance, you may contact EchoAPI support at support@echoapi.com.

Other important privacy information​

Notice to End Users​

Some of our Service are intended for use by organizations. Where the Services are made available to you through an organization (e.g., your employer), that organization is the administrator of the Services and is responsible for the accounts and/or Service sites over which it has control. If this is the case, please direct your data privacy questions to your administrator, as your use of the Services is subject to your organization's policies. We are not responsible for the privacy or security practices of an administrator's organization, which may be different from this policy.

Administrators can:

  • terminate your access to the Services; and
  • install or uninstall third-party integrations.

If you join a team or contribute to a workspace associated with an organization or team, and you leave that team, that team will still have access to the content you have contributed to the team's workspace. If you would like to request deletion of your contributions or your information from a team workspace of which you were a member, please reach out to the relevant team administrator.

If you are a EchoAPI user who is not a member of a EchoAPI team administered by an organization (e.g., your employer), but you use an email address with a domain associated with an organization (e.g., your employer), the administrator for the organization's team may be able take control of accounts associated with that organization's domain. If an administrator does take control of an account associated with the organization's domain, the account holder associated with such Services will be notified.

Please contact your organization or refer to your administrator's organizational policies for more information, or consider using your personal email address to register for the Services independent of an organization's account.

Our policy towards children​

Our Services are not directed to individuals under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that a child under 13 has provided us with personal information, we will take steps to delete such information. If you become aware that a child has provided us with personal information, please contact support@echoapi.com.

Changes to our Privacy Policy​

We may change this privacy policy from time to time. We will post any privacy policy changes on this page and, if the changes are significant, we will provide a more prominent notice through the Services homepages or login screens, or by sending you an email notification. We will also keep prior versions of this privacy policy in an archive for your review upon request. We encourage you to review our privacy policy whenever you use the Services to stay informed about our information practices and the ways you can help protect your privacy.

If you disagree with any changes to this privacy policy, you will need to stop using the Services and delete your account(s), as outlined above.

Contacting Us​

If there are any questions or complaints regarding this privacy policy or our handling of personal information, you may contact us using the information below.

support@echoapi.com.